Cancellation Policy

We have a strict cancellation policy to ensure that we can accommodate all our clients and manage our appointments efficiently. If you need to cancel or modify your appointment, we kindly request that you provide us with a minimum of 48 hours' notice before the scheduled time.

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If you cancel or modify your appointment within this 48-hour timeframe, you will incur a 50% fee of the total cost of your appointment. Alternatively, if you have made a deposit to secure your appointment, cancellation or modification within this period may result in the loss of your deposit.

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We understand that unforeseen circumstances may arise, and we do consider emergencies or exceptional situations on a case-by-case basis. However, to avoid any charges or losing your deposit, we encourage you to let us know as early as possible if you need to reschedule or cancel your appointment.

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Our cancellation policy is in place to ensure that we can provide the best service to all our clients and minimise any disruption to our schedule. We appreciate your understanding and cooperation in adhering to our cancellation policy. If you have any questions or concerns, please feel free to reach out to us, and we'll be more than happy to assist you.

 

Thank you for choosing Hair GlamCo for your hair care needs, and we look forward to providing you with an exceptional salon experience.